Cancellation Policy

Cancellation by Account Administrators

Account administrators may cancel their subscription by:

• Accessing the account settings within the platform, or
• Contacting Zen Communities support.

Cancellation will take effect at the end of the current billing cycle.

Data Access After Cancellation

After cancellation:

• Accounts will remain accessible for 30 days to allow users to export their data.
• After the 30-day period, account data may be permanently deleted.

Termination for Policy Violations

Zen Communities reserves the right to suspend or terminate accounts that violate platform policies, including:

• Fraudulent activity
• Abuse of communication systems
• Unauthorized access attempts